XRZ (12).jpg

FAQ's

What exactly am I getting when I book a shoot?

You will have your listing or property professionally photographed by one of the top real estate photography companies in San Antonio. Along with any additional add-ons,  you will receive up to 50 professional images, grass greened (grass can not be added) MLS room dimensions, slideshow, and photos ready same day/evening.

Your site says 50 images. Does that mean I'll receive 50 images?

While there is a 50 image limit, it does not mean all properties will require 50 images. We will photograph until we feel we have truly captured all the angles needed to showcase the property in the best way possible. 

Does someone need to be present for the session?

Nope! If you have a lockbox or Supra lockbox at the property, we can access it and photograph the property. We will turn on all lights, adjust blinds, move small objects if needed, and of course we will turn off all lights and lock the property. You won't even know we where there. 

What if I need to cancel or reschedule a session?

When you book a shoot you will receive a confirmation email with all the information about the shoot as well as the option to reschedule or cancel allowing you to be in full control of your shoot. At the moment there is no cancellation fee. If you decide to cancel the shoot you will be refunded 100%.

Do you offer a special price for listings that are for "rent" and not "for sale"?

Whether the property is going for sale, rent, Airbnb, etc., the same amount of work goes into each photo session. In short, we do not have special pricing at this time.

When would using an aerial drone be ideal?

Aerial drone photography is great when you want to showcase the lot size of a property or any special features near the property such as a golf course, lake, shopping center, greenbelt, etc. Due to the several military bases and airport there are flying restrictions when near these areas. If we are not able to fly the drone due to the close proximity it will be refunded.

Do you have access to Supra lockboxes?

Yes, all of our photographers have access to the Supra lockboxes. We would simply need the 7 digit CBS code to access the lockbox.

Will you service other areas outside of San Antonio?

We do service the surrounding areas such as Canyon Lake, Floresville, New Braunfels, La Vernia, etc. However these do include a trip charge due to being well outside of the San Antonio city limits.

Can you photoshop holes in the walls, carpet stains, cosmetic damages, driveway stains, etc.?

To avoid misrepresentation laws, we cannot photoshop any cosmetic damages or stains. We must photograph the property "as is".   

Do you offer virtual staging?

We do not offer virtual staging, however you are more than welcome to have our images virtually staged with any company that you may use.

What happens if the weather turns for the worse and begins to rain?

Depending on the strength of the rainfall it may not be possible to get a decent shot of the exterior. You're always more than welcome to reschedule for another date and time available. If it is cloudy with a light drizzle we still may be able to photograph the exterior.

Will you photograph neighborhood amenity centers?

If requested and if either the home owner or realtor is present we may photography the amenity center. This is to avoid any unnecessary confrontation if the amenity centers are being used by the residents

Do you only specialize in real estate/architectural photography?

Yes. We don't specialize in portraits, wildlife, weddings, events, etc. Our niche is only photographing buildings/architecture and properties.